FAQs
What products does Pets Fittings offer?
We provide a wide range of pet essentials including food, wellness products, toys, grooming supplies, accessories, beds, and apparel. Our goal is to make sure your pets stay healthy, happy, and stylish.
Do you sell products for both cats and dogs?
Yes! Our collections include items for both cats and dogs, so you’ll find something perfect no matter what kind of furry friend you have.
How long does shipping take?
Most orders are processed within 1–3 business days. Delivery usually takes 5–15 business days, depending on your location. We’ll send you a tracking link as soon as your order ships.
What are the shipping costs?
We offer affordable and transparent shipping rates. In many cases, we provide free shipping promotions, which will be clearly mentioned at checkout.
How can I track my order?
Once your order ships, you’ll receive a tracking number by email. You can use this link anytime to monitor your delivery status.
What is your return policy?
If you’re not fully satisfied with your order, you can request a return within 30 days of receiving your item. Products must be unused and in original packaging.
Do you offer refunds or exchanges?
Yes! If your item arrives damaged, defective, or the wrong size, simply contact us at Support@petsfittings.com and we’ll arrange a refund or exchange hassle-free.
Are your products safe for pets?
Absolutely. We carefully source products from trusted suppliers to ensure they are safe, durable, and pet-friendly.
Can I cancel or change my order after purchase?
If your order hasn’t been processed yet, we’ll be happy to help with cancellations or modifications. Please contact us within 12 hours of placing your order for the best chance to make changes.
Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping times and fees may vary depending on your location.
What payment methods do you accept?
We accept major credit/debit cards, PayPal, and secure online payment options for your convenience.
How can I contact customer service?
You can email us anytime at Support@petsfittings.com. Our support team usually responds within 24 hours.